Knowledge transfer
The transfer of knowledge within companies must satisfy completely new requirements: the focus now is on establishing a dialogue on knowledge, rather than on merely retrieving information.
The transfer of knowledge within companies must satisfy completely new requirements: the focus now is on establishing a dialogue on knowledge, rather than on merely retrieving information.
An interview with Katja Hennig, Senior Manager Housing Industry, Sales and Sven Robin, Senior Manager Human Resources, Consulting/Development
"In the case of Aareal Bank’s Housing Industry division, the speed with which change occurs nowadays has made the transfer and provision of knowledge clearly more challenging than in the past. The time span we have for providing new contents and updating already existing information is getting more limited each day. From a technical perspective, it isn’t really a problem, it’s more of a complexity issue, as the actual provision of knowledge is less of a challenge than finding the correct information."
"In 2016, we developed a digital knowledge
pool for the Housing Industry division and
published it on our intranet. In 2017, we will
systematically expand knowledge management and establish a platform for a Group
wide exchange. In addition, Aareon also
offers its clients numerous webinars, which
enable the digital knowledge transfer for the
use of its products."
"First of all, it is essential that employees and executives understand the rapidly growing importance of knowledge management and act accordingly. Those who don’t use knowledge management systems on a regular basis, who don’t constantly educate themselves further, and who don’t provide their own knowledge to the benefit of others, will quickly be left by the wayside. Search and structuring features, links and shortcuts are of utmost importance. Modern knowledge management systems have to be very agile and should evolve constantly. Above all, however, they have to be intuitive and strictly user-focused in their structure and functionality."
"We want our knowledge management to be
structured in form of a knowledge dialogue
and less in form of pure knowledge retrieval.
Our knowledge management is to act as a basis for autonomous and flexible learning,
thus serving the purpose of an improved
client focus, agility, and innovative capacity
within Aareal Bank Group."